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HOW TO ORDER & FAQ 

Answering your questions

How to

HOW TO ORDER YOUR DIGITAL FILE INVITATION

 

1) Decide on the design you like and proceed to the product page

2) Choose from the drop down menus:

Size- I have included the common sizes but if you need a custom size that can be done just choose custom size in the drop down menu and in the personalisation box please leave the size in there File Type

JPEG – good for photo machines

PDF- good for home printers and professional printers

3) Provide your details in the personalisation box that is required on the invite. Make sure you add it exactly as you want it written out.

4) Once you have completed all the required information, add your order to cart and proceed to make payment.

Don’t forget to add in your email address where you would like to receive your order and where all correspondence will happen.

5) Once payment has been made you will receive a confirmation of email.

6) Allow 1-3 days for a digital file proof, where you may correct any basic changes or errors. .

How to

HOW TO ORDER YOUR DIGITAL FILE BACKDROP:

 

1) Decide on the design you like and proceed to the product page

2) Choose from the drop down menus:

Size- I have included the common sizes but if you need a custom size that can be done just choose custom size in the drop down menu and in the personalisation box please leave the size in there

File Type- PDF is usually the best option and that is what i send unless requested

3) Provide your details for the backdrop and write it exactly as you would like it written.

4) Once you have completed all the required information, add your order to cart and proceed to make payment.

Don’t forget to add in your email address where you would like to receive your order and where all correspondence will happen.

5) Once payment has been made you will receive a confirmation of email.

6) Allow 1-3 days for a digital file proof, where you may correct any basic changes or errors. .

MORE QUESTIONS?
FaQ’s 
Where can I print the banner?
Some suggestions – Officeworks, Vistaprint.com, Fedex Online
What material is best for banners?
This is really your choice and comes down to your budget, however vinyl usually has a more vibrant finish
Can I have the file a custom size?
Yes, I make the banners any size so if it’s not in the drop-down menu please leave them in the comment box
Why do you need to make it to size?
All products need to be created to the exact measurements as its being printed so the proportions are correct and nothing is chopped off, stretched, or pixelated to fit.
Can I change the design, font color, images?
Basic font colours are free of charge, image changes or major changes are not included. All requests for changes MUST be made before I begin working on your design, otherwise, there is a charge after the artwork has been finalised.
Can it be edited to suit a different event or age?
Yes, all backdrops can be fully customised to your event.
Will the colours look exactly the same when printed?
I cannot guarantee the way the colours or textures will print out.

This is because the computer screen is brighter and lighter and can produce more colours than a printer can.

Print colours and textures can vary between printers.

I would always suggest doing a test print if possible or asking the place where you are printing for some advice.

How long does it take to receive my order if I’m having it edited for me?
Please always allow up to 3 days to receive your order, this time frame depends on when you purchase during the week.